In January 2010, just on 34% of our sales through our website, were to customers who have bought from us before.
Below are a few of the comments we have received via email from happy customers around the World.If YOU have been dazzled by the quality of our ietms, or our great levels of service, then please EMAIL US and we will add your testimonial here for others to see.
Have just received the plush toys I ordered for my Grandson in the Uk. I shall be taking them with me this Sat even though I`d like to keep them for myself ! Thankyou so much, they are just gorgeous and thankyou for your prompt delivery. I`ll probably be back for more at a later date. Best Wishes. Shelley
Hi Wayne and Litsa
I received the soft toys which my husband ordered for me through the website. Wow I just loved all of them, sat down with him and ordered another 4 more soft toys. Thank you so much for the quick service and this is now my first website to look at if I need more soft toys which ill defintly be soon :0)
Thank you
Sonali Suraweera
Hi..Just to let you know my golliwog has arrived and she is gorgeous, I'm delighted with her.
I would also like to add my thanks for such prompt and professional service from the other side of the world. I am sure to be using your company again
Margaret Croft (U.K)
Hi
I just wanted to say thank you for the lovely border collie soft toy you recently sent me. My Mum had to have her dog put to sleep a few weeks ago. My Mum was overjoyed at the one I ordered from you and said the ache she had been feeling had now gone, thanks to Oscar,
Kind regards and thank you
Hello Wayne & Litsa
The three puppets I ordered have arrived safe, sound and speedily, thank you. They are delightful, and will make a little six-year old, Rachel, very happy when she meets them.
I shall recommend your company to one and all.
Hi,
Just letting you know how pleased I have been with your service.
My plush toy arrived today, the delivery was extremely quick.
The toy was as described & great quality, the toy is for my grand daughter. I have a Golden Retriever called "Ben" he is 18 months old & a my grand daughter idolizes him & they play together.
She is going to love this present.
Thanks for your great customer service.
Regards
Wally
Just letting you know my parcel arrived today and I am delighted with the gorgeous Kate Finn doll.
Thank you for your excellent service and speedy delivery. Will be recommended your store to my friends.
Thanks again
Leanne
Thanks for your fast service and lovely doll, will be ordering more soon have 8 kids in total and they all love them,I have just brought milly back from Townsville a present from my mum to my 10 month old and my 3 year old wouldn't leave her alone so Cara is hers she is thrilled thanks again.
Tanya
Dear Litsa,
I just wanted to let you know I’ve just received my order and it’s absolutely fantastic! Both the lizard and wombat are better than I’d dreamed, and I know the recipients are going to be thrilled.
Thanks for making this order such a hassle free one, with incredibly fast shipping as well.
Thank you! Kel
Dear Litsa,
As promised the Rocco Dog arrived before Mothers Day. Mum really loved it, and because it was so lieflike, it makes a great replacement for her Barny that died earlier this year. Thanks so much for your help on the Email and by telephone. I will buy a lot more on the Internet now because of you.
Thanks again Marnie.
Many thanks for the great service of my order for Oscar the border collie. It arrived safely and I am thrilled with it. Once again many thanks for your brilliant service. Kind regards Betty Nunn
Hello,
I have received my order, thank you.
I would like to thank you also, for your quick response to my order, the efficient, professional way the transaction was handled and the quality of the toys. It was a very pleasant shopping experience.
Thanks again
Sue
G'day there,
I'd just like to thank you so much for your quick delivery of my grandmother's Christmas present and your attention to detail. It was very much appreciated and you did a marvellous job!
Thanks once again and Merry Christmas,
Matthew Chappell
Tommy arrived safely this morning - I'm DELIGHTED and my little boy is too!!
Took less than 1 week to travel from Australia - amazing!! It takes longer to get mail from mainland UK!!
He was rather hungry, but other than that he had a pleasant journey!!
Many, many thanks once again
I have just bought all of my Xmas presents for the kids through your website and was flabbergasted at how quick I got the plush toys! The quality is great, and your prices are better than anything I can buy locally at the toy stores.
Thanks - Kay Maryland USA
Hey there
My name's Allison I ordered a couple of plushies from you last week, a fox and wolf. Well my paypal finally cleared and I recieved them today (Tuesday) when I went to collect the mail and I'm -very- pleased with my purchase, they look even better in real life! :D Thank you very much for the efficient service! ^_^
Sincerely
Allison Hanna
My toys arrived today after only a week in the air to the United States. The quality is fantastic and even better than the gorgeous pictures on the website. Thanks for much for your patience with all my emails back and forth. I will be sure to send you an XMAS card next year.
Thanks again, Joan
Good morning,
Thanks for despatching my toys the minute I paid for them. You saved me much embarrasment at the childrens party getting them to me so quickly. We are all so happy with the purchases we made. Your website really is a fantastic find and we have told all the mums in the Playgroup about it.
Hi Litsa and Wayne,
You guys ROCK ! Thanks so much for the brilliant service and speedy delivery.
HERE ARE SOME EXAMPLES OF THE FEEDBACK FROM OUR EBAY STORE:-
Just shows that no matter the marketplace we work in, our policies and standards are the same !
Please note we have never had a single negative complaint on Ebay since 2002 in all of our trades.
- AAA+++ Exceptional order processing and postal handling. HIGHLY RECOMMENDED!!!!!
- SUPER CUTE TEDDY BEAR! I RECOMMEND IT TO ANYONE LOOKING 4 SOMETHING ORIGINAL, A+
- Such a gorgeous & quality toy & a fantastic seller very happy customer! Thanks!!
- Lovely quality soft toy..prompt post..trust this seller 100% RECOMMEND TO ALL!!
- REALLY CUTE, fantastic quality and arrived within 2 days!!! very impressed!! A++
This is a short sample of over 3500+ feedback for over 5000 transactions.
OUR REPEAT BUYERS LOVE US - SO WILL YOU !
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